Managing Workplace Behaviours - The right conversation. At the right time. Done well.

Many of your best managers got there by being great at the job — not by being taught how to manage people. When unlawful behaviour surfaces in their team, they’re often the last person equipped to deal with it.

A manager who doesn’t recognise workplace issues or doesn’t know what to do when it’s raised, They’re a personal and organisational liability.

All employers have the responsibility to educate their managers/supervisors about their duty of care to provide a safe workplace in relation to harassment, discrimination, unresolved conflict, and bullying. Employers can minimise their liability by demonstrating they are taking reasonable steps to prevent their employees from doing anything contrary to the Equal Opportunity Act by training those in a position of authority.

In our latest survey, 99% of managers agreed that they were now aware of the responsibilities placed on them as managers and the extra duty of care to create a safe workspace.

Overview

Do you have managers who have been promoted through the ranks but haven’t been taught how to manage effectively? This workshop equips managers to be able to identify when someone has done something unlawful (like discrimination, sexual harassment, and bullying) and what to do about it. In addition to the training, participants will get access to valuable resources via the EEO Compliance Hub.

Who is this workshop for?

This is an essential workshop for anyone in a managerial or supervisory role in an organisation who wants to minimise their own liability and that of their employer and who wants to be better skilled to manage complaints.

Workshop description

In an engaging, interactive workshop, participants are taken through all the key factors to consider when managing workplace issues. What unlawful behaviour (harassment, discrimination, and bullying) looks like and how to manage it effectively.

Learning outcomes

  • What discrimination, harassment (sexual), and bullying are and therefore what is acceptable and unacceptable behaviour.
  • Awareness of the greater responsibility placed on managers and supervisors to consistently apply EEO principles within the workplace and investigate EEO complaints appropriately.
  • UEEO related risk and liability for both the organisation and the individual.
  • When and how to manage an informal complaint and when to refer it up the ladder for a formal investigation.

You will also get

  • Useful checklists for having a conversation
  • A resource book
  • The experience of doing a role play as a manager
  • The ability to know how to work out when to act and what to do about different types of work place issues
  • Access to valuable resources via the EEO Compliance Hub.

You have the choice to use interactive theatre and facilitated discussions with this workshop.

Bring real workplace situations to life

Realistic Scenarios based on actual workplace issues

Engaging and highly interactive

Creates a safe space to practice and reflection

Deeper learning that drives real behaviour change

Realistic Scenarios based on actual workplace issues

Creates a safe space to practice and reflection

Deeper learning that drives real behaviour change

Engaging and highly interactive

Lyndsy OlejnikFood and Beverage Supervisor, Cable Beach Resort

Franca made it fun, as well as educating and informative, great interaction with group, explaining legal terms and responsibilities in a way I understood.

Gillian McArdleResort Accountant, Cable Beach Resort

This course is essential for any company wishing to minimise risk and maximise their employee effectiveness.

Steve LoweManager Whiteman Park, Department of Planning

I found the content very helpful and relevant to my position and responsibilities.

Brod MeredithPlanning Manager, Department of Planning

Very informative and well presented. A complex issue that was well considered and presented.

Lisl Van AardeProject Lead – WA Department of Planning

“Really informative and applicable but also scary, so many don’ts! I am acutely aware now, of how many people are unaware of the implications of that which might be considered funny to some but not so much to others, etc.”

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Employee Workshops

Manager Workshops

Interactive Theatre

Public Courses

November 17th 2026. 

Day 1: March 31st. Day 2: April 8th

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