Managing Workplace Behaviours - The right conversation. At the right time. Done well.
Many of your best managers got there by being great at the job — not by being taught how to manage people. When unlawful behaviour surfaces in their team, they’re often the last person equipped to deal with it.
A manager who doesn’t recognise workplace issues or doesn’t know what to do when it’s raised, They’re a personal and organisational liability.
All employers have the responsibility to educate their managers/supervisors about their duty of care to provide a safe workplace in relation to harassment, discrimination, unresolved conflict, and bullying. Employers can minimise their liability by demonstrating they are taking reasonable steps to prevent their employees from doing anything contrary to the Equal Opportunity Act by training those in a position of authority.
In our latest survey, 99% of managers agreed that they were now aware of the responsibilities placed on them as managers and the extra duty of care to create a safe workspace.
Overview
Do you have managers who have been promoted through the ranks but haven’t been taught how to manage effectively? This workshop equips managers to be able to identify when someone has done something unlawful (like discrimination, sexual harassment, and bullying) and what to do about it. In addition to the training, participants will get access to valuable resources via the EEO Compliance Hub.
Who is this workshop for?
This is an essential workshop for anyone in a managerial or supervisory role in an organisation who wants to minimise their own liability and that of their employer and who wants to be better skilled to manage complaints.
Workshop description
Learning outcomes
- What discrimination, harassment (sexual), and bullying are and therefore what is acceptable and unacceptable behaviour.
- Awareness of the greater responsibility placed on managers and supervisors to consistently apply EEO principles within the workplace and investigate EEO complaints appropriately.
- UEEO related risk and liability for both the organisation and the individual.
- When and how to manage an informal complaint and when to refer it up the ladder for a formal investigation.
You will also get
- Useful checklists for having a conversation
- A resource book
- The experience of doing a role play as a manager
- The ability to know how to work out when to act and what to do about different types of work place issues
- Access to valuable resources via the EEO Compliance Hub.
You have the choice to use interactive theatre and facilitated discussions with this workshop.
Bring real workplace situations to life
Realistic Scenarios based on actual workplace issues
Engaging and highly interactive
Creates a safe space to practice and reflection
Deeper learning that drives real behaviour change
Realistic Scenarios based on actual workplace issues
Creates a safe space to practice and reflection
Deeper learning that drives real behaviour change
Engaging and highly interactive
“Franca was an amazing facilitator, very normal and made the attendees feel comfortable with asking questions and seeking further feedback. Very engaging workshop with a lot of exceptional information… I didn’t lose track of time or concentration!”
Charlotte maintained a good pace during the day and there was a good mix of interaction, activities, sitting down and standing up.
This is outstanding training, we obtained great understanding and helpful tools in dealing with workplace behaviour.
I have attended a number of similar sessions in the past and this one was by far and away the best! Quite often at these types of sessions you are bombarded with higher level info/concepts that can be quite ‘dry’ and therefore go out of your head pretty quickly. The information at this session and the way it was presented, ensure it was engaging, practically useful and could be retained. Franca is a brilliant facilitator.
Franca kept the group engaged throughout this workshop with a good mix of practical and written information.
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