Productive Relationships - Better conversations. Better outcomes. Better workplaces.
Every outcome in your organisation begins with a conversation. Yet most people in positions of authority have never been taught how to have them well.
Poor communication doesn’t just create friction. It erodes trust, stalls productivity, and leaves teams stuck in patterns that no process improvement or restructure can fix.
This workshop is ideal for leaders and managers who are keen to develop productive working relationships via self-reflection for improved communication.
Workplaces exist in order to achieve set outcomes, and communication is at the core of getting things done. Effective communication is the key to increasing workplace productivity and harmony. This workshop provides the tools for individuals to reflect on how they communicate with other people. It’s an essential part of enabling them to shift their approach to become more effective communicators in order to achieve better results.
Overview
Nothing happens in organisations without the involvement of people. Organisations are about getting things done and it is people who perform the actions to achieve this. Effective communication through conversations is essential to develop productive working relationships.
This workshop provides the tools for individuals to reflect on how they communicate with other people as part of enabling them to shift their approach to become more effective communicators in order to create better results.
Who is this workshop for?
This workshop is for anyone in a position of authority who is serious about becoming aware of the power of conversations and altering their conversations in order to create more productive working relationships.
Workshop Description
What you will learn
- The power of effective communication
- Listening as part of communication
- Listening to our internal conversation as well as our external conversation
- Active listening
- The 6 types of communication: requests, offers, declarations, commitments, assertions (facts), and assessments (stories)
- The 4 components of trust and why each is necessary in a working relationship
- 6 basic moods of life and how these impact communication
- Non-verbal communication – what our body is saying even when we are not speaking and how to modify our non-verbal communication to give a consistent message
What people say about this play
Franca was very engaging and addressed the topics really well. I feel like I learnt a lot in the session today.
Very much enjoyed today’s session, it covered ground pertinent to our group and all appeared to get a lot out of it.
I found the program has (so far) made me self reflect on my behaviour when dealing with people within the organisation & to think about what I can do to improve.
Great presenter and effective skill solutions to a common workplace problem – communication.
Useful tips & techniques to apply to communicate on various levels, i.e. emails, phone, person.
Employee Workshops
Manager Workshops
Interactive Theatre
Public Courses
November 17th 2026.
Day 1: March 31st. Day 2: April 8th
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